Jonathan Eber is a senior leader with over 20 years of experience in building and scaling high-performance customer success operations teams. Currently serving as the Senior Director of Customer Success Operations at Duck Creek Technologies, Jonathan previously held a similar role at Udacity, where they developed accountable teams and implemented data-driven solutions for customer analytics. They have a strong focus on enhancing customer relationships and improving operational efficiency, having empowered teams that supported numerous customers worldwide. Jonathan earned a Bachelor's degree in History from the University of Massachusetts Boston.
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Boston, United States
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