Marko Radonjikj is an Associate Director of Research & Insights at Dubai World Trade Centre, where they lead the corporate research function and oversee customer experience initiatives. With over 15 years of specialized experience in customer experience strategy and market research, Marko has successfully directed projects for various sectors, including telecom, retail, and banking. Previously, Marko served as Research Director at SWOT Research, where they managed multidisciplinary teams and provided insights for public sector institutions. They hold a BA in Marketing from the University of Sheffield and various research-related certifications.
Location
Dubai, United Arab Emirates