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Basel Idlby is currently the Manager of Channel Planning at du, a role they have held since 2025. Previously, they worked as a Business Analyst and System Analyst in Commission Operations at du from 2012 to 2014, where they specialized in incentive compensation systems. Basel also has experience in customer care and IT development from their tenure at MTN Telecom and One Stop Super Mall. They hold a Bachelor's degree in Banking and Financial Services Science and studied Economics at Aleppo University.