Marcus Brennan-Hochstetler is a seasoned professional with extensive experience in customer service and account management, currently serving as a Scaled Adoption Manager at Docusign since February 2016. In this role, Marcus engages customers throughout the contract lifecycle to promote product adoption through personalized interactions and educational webinars. Previously held positions at Docusign include Account Services Expert and Tier 2 and Tier 1 Customer Service Representative. Prior experience includes technical support at Xerox, purchasing assistant at DigiPen Institute of Technology, and management roles at Volunteers of America and various law libraries. Marcus holds a Master of Science in Library Science from Drexel University, a Project Management certificate from Bellevue College, and a Master of Arts in Religion from Lutheran Theological Seminary, along with a Bachelor of Arts in Religion from Malone University.
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