Cynthia Huo is a Senior Manager in Customer Success and Retention Operations at DocuSign, where they design and implement programs to achieve business goals efficiently. Previously, Cynthia held various roles, including Business Operations Manager at Oracle Marketing Cloud and Sales Operations Lead at UberEats ANZ. With a strong background in business strategy and operations, they have successfully led projects and teams across multiple industries, demonstrating expertise in sales performance, process improvement, and customer relations. Cynthia earned a Bachelor of Japanese in International Trade from Nanjing University of Aeronautics and Astronautics and an MBA from Melbourne Business School.
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