Dishoom pays homage to Bombay’s old Irani cafés – big-hearted, barmy, and bustling places that bring together people from all walks of life.


Restaurants

Dishoom

Kavi Thakrar

Michele Benigno

Shamil Thakrar

The Marketing and Creative team at Dishoom crafts vibrant campaigns and engaging visuals that celebrate the spirit of Bombay’s Irani cafés. They collaborate to develop brand strategies, manage partnerships, and create compelling content that resonates with diverse audiences, ensuring that every aspect of the Dishoom experience reflects its rich cultural heritage and community-centered ethos.

Marketing and Creative

The Operations and Project Management team at Dishoom ensures the seamless execution of daily operations across all cafés, while also spearheading strategic projects focused on sustainability and efficiency. This team collaborates cross-functionally to enhance guest experiences, optimize workflows, and maintain the authentic vibe of the beloved Irani café culture, all while driving initiatives that align with the company’s commitment to social and environmental responsibility.

Operations and Project Management

The Human Resources and Training team at Dishoom is dedicated to fostering a vibrant workplace culture that mirrors the warmth of Bombay's Irani cafés. They focus on attracting top talent, enhancing employee skills through tailored learning programs, and promoting an inclusive environment where every team member can thrive. Their efforts ensure that Dishoom not only hires passionate individuals but also nurtures and develops them to maintain high standards of service and engagement.

Human Resources and Training

The Finance Team at Dishoom is responsible for managing the company's financial health, ensuring sound budgeting and forecasting, and overseeing financial reporting and compliance. They work collaboratively to provide strategic insights that support the business's growth and sustainability, helping to maintain the vibrant and inclusive spirit of Dishoom's unique café culture.

Finance Team

The Customer Service and Engagement team at Dishoom is dedicated to creating memorable experiences for guests by providing exceptional service and fostering strong relationships. They handle inquiries, resolve issues, and engage with customers to ensure their visits are warm and welcoming, embodying the spirit of Bombay's beloved cafés. Through proactive communication and personalized support, this team ensures that every guest feels valued and heard.

Customer Service and Engagement

The Marketing & Events Team at Dishoom is responsible for crafting compelling brand narratives and engaging marketing campaigns that celebrate the spirit of Bombay’s Irani cafés. They orchestrate vibrant events that bring together diverse communities, enhancing the guest experience and fostering a sense of connection. By leveraging creative strategies and a deep understanding of the brand, this team ensures Dishoom remains a beloved destination for both new and returning customers.

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Dishoom

Org chart

Board & advisors

Teams

Marketing and Creative

Operations and Project Management

Human Resources and Training

Finance Team

Customer Service and Engagement

Marketing & Events Team

Offices

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Dishoom

Org chart

Board & advisors

Teams

Marketing and Creative

Operations and Project Management

Human Resources and Training

Finance Team

Customer Service and Engagement

Marketing & Events Team

Offices

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