Viorela Proca has over a decade of experience in the telecommunications sector, currently serving as a Ran Optimization and Performance Specialist at Digi Romania since September 2014, where expertise includes team leadership and technical after-sales support for Radio Access Networks. Prior experience includes a role as a Technical Support Specialist at RCS&RDS from September 2012 to July 2013, focusing on providing professional customer support for digital television services, and a brief tenure as a Consultant in Customer Intelligence and Retention at Romtelecom from February to July 2012. Viorela Proca holds a Master's degree in Managerial Communication from the University POLITEHNICA of Bucharest and a Bachelor's degree in Sociology with a specialization in Human Resources Management from the University of Bucharest.
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