Didi Chuxing (��DiDi��) is the world��s leading mobile transportation platform. The company offers a full range of app-based transportation options for 550 million users, including Taxi, Express, Premier, Luxe, Hitch, Bus, Minibus, Designated Driving, Enterprise Solutions, Bike Sharing, E-bike Sharing, Car Sharing and food delivery.

Internet

Logistics & Supply Chain

Didi

Will Cheng

Stephen Zhu

Bo Zhang

Charles Feng

Alan Yue Zhuo

Kyle Chen

Shu Sun

Fengxia Liang

Gaofei Wang

Yusuo Wang

Zhihui Yang

Shen Chen

The Customer Experience and Management team at Didi Chuxing is dedicated to enhancing and managing the end-to-end experience of the company's 550 million users. This team is responsible for monitoring and improving customer interactions across various services, strategizing global and local customer experience initiatives, analyzing user feedback, and deriving actionable insights to ensure exceptional service. They work collaboratively to optimize processes, uphold high standards of service quality, and cultivate a user-centric culture within the organization.

Customer Experience and Management

The Leadership Team at Didi is responsible for driving the company's strategic vision and ensuring operational excellence across its diverse transportation services. Comprising key executives such as the CEO and CFO, the team collaborates to develop innovative solutions, enhance user experience, and navigate industry challenges, ultimately aiming to strengthen Didi's position as a global leader in mobile transportation.

Leadership Team

The Corporate Strategy and Operations team at Didi is responsible for shaping the company's long-term strategic vision and ensuring seamless execution across various business units. This involves financial planning and analysis, identifying new market opportunities, managing cross-functional projects, and fostering innovation across Didi's diverse range of services like ride-sharing, bike sharing, and food delivery. The team provides critical insights and support to drive growth in both existing and new verticals, with a special focus on emerging markets such as Latin America and fintech solutions.

Corporate Strategy and Operations

The Technology Team at Didi is responsible for developing, implementing, and maintaining the company's advanced mobile transportation platform. Members of this team work on system architecture, software engineering, quality assurance, and oversee technology recruitment to ensure the seamless operation and scalability of services such as Taxi, Express, Bike Sharing, and food delivery, among others. Their expertise ensures robust performance and continuous innovation to meet the needs of 550 million users globally.

Technology Team

The Director Team at Didi Chuxing is responsible for setting the strategic direction, overseeing key business operations, and ensuring alignment across various services offered by the company. This team of experienced leaders works collaboratively to drive growth, optimize performance, and foster innovation within the organization.

Director Team

The Marketing and Communications team at Didi is responsible for creating and executing strategic marketing initiatives to enhance brand awareness and user engagement across various regions. This includes managing social media presence, engaging key accounts, and driving user acquisition and retention efforts. The team collaborates to tailor marketing campaigns to regional markets like Latin America (Latam) while also maintaining a global marketing standard of excellence.

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Didi

Org chart

Board & advisors

Teams

Customer Experience and Management

Leadership Team

Corporate Strategy and Operations

Technology Team

Director Team

Marketing and Communications

Offices

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Didi

Org chart

Board & advisors

Teams

Customer Experience and Management

Leadership Team

Corporate Strategy and Operations

Technology Team

Director Team

Marketing and Communications

Offices

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