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Jose G. Baquero has over 20 years of professional experience in technology-based service companies, focusing on operations and project management. They have held various leadership positions, including Senior Manager - Legal Business Services at Deloitte, where they manage teams and drive initiatives for process improvement. Jose's expertise encompasses software implementation, customer engagement, and staff development, demonstrating a proven ability to mentor and empower employees. Educated at Boston University, they hold a Bachelor of Science in Broadcasting and Film and are a certified Project Management Professional (PMP). Fluent in both English and Spanish, Jose continues to leverage their analytical problem-solving skills to enhance operational efficiency.