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Boluwade Abels is a seasoned Technology Solutions Senior Specialist currently working at Deloitte, where they design and implement Service Management solutions using ServiceNow. With a Master of Business Administration from the University of Leicester and a Bachelor of Engineering from the Federal University of Technology, Boluwade has held key positions at various financial institutions, including Union Bank of Nigeria and EY, focusing on business process reengineering and project management. Boluwade is certified in CBAP, PMP, PSPO, and PSM, reflecting their expertise in technology and process optimization. Previously, Boluwade contributed to enhancing customer relations and service quality assurance at Oceanic Bank International PLC.