Melissa Vestal is a Senior Manager of Contact Center Technologies at Deloitte, having previously served as a Lead Telephony Engineer and in various consulting roles across the telecom industry. With over 20 years of experience, they have expertise in evaluating and implementing contact center solutions, including CCaaS and AI technologies. Melissa holds an Associate’s Degree in Communications from Collin College and has dedicated their career to helping businesses optimize their telecom operations. After a transformative period of paying off debt and exploring digital nomadism, Melissa transitioned to becoming an independent technology advisor, focusing on personal growth and serving others.
Location
Lake Dallas, United States
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