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Veeraraghavan Venkateswaran is a seasoned IT Service Operations professional currently serving as a Sr. Manager at Dell Technologies. With over 10 years of experience in Service Delivery, Operations, and Client Management, Veeraraghavan has successfully led multiple service improvement projects across global teams. Prior to joining Dell, Veeraraghavan held managerial positions at Unisys Global Services India and HCL Technologies, where significant achievements included enhancing customer satisfaction and reducing operational costs. Veeraraghavan holds a PGDBA in Operations Management from Symbiosis Institute of Management Studies and a B.E. in Electrical and Electronics from Periyar University.