Louise Hickman has extensive experience in IT service strategy and management, currently serving as the Head of IT Service Strategy at the Department for Environment, Food and Rural Affairs since November 2017. Throughout the tenure at this organization, Louise has held several key positions, including Head of Service and Supplier Management, Lead Supplier Manager for Hosting and Application Support, and Head Of Change Management. Prior to this, Louise worked at the Environment Agency from April 2008 to November 2017 in roles such as Head of Customer Engagement, Supplier Manager, and Business Service Manager. Louise holds an MSc in Applied Marine Science from the University of Plymouth and a BSc (Hons) in Environmental Science from The Manchester Metropolitan University.
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