Molly Taylor is a seasoned professional in customer success and account management, currently serving as Head of Customer Success at Definely since October 2023. Prior to this role, Taylor held positions at Legl as Senior Customer Success Manager and at Litera, where responsibilities included Enterprise Account Manager and Customer Success Manager. Earlier experience includes roles at Workshare, managing a portfolio of top-tier legal firms, and a decade at DXC Technology, progressing from Client Service Administrator to Client Account Manager. Taylor holds a Bachelor of Arts in Performing Arts with Management Studies from the University of Surrey, earned between 2002 and 2005.
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