Carly Rafter is currently a Technical Specialist at Dayforce, a position held since October 2023. Previously, Carly served as a Senior Customer Support Specialist and Customer Support Specialist at Famly from November 2021 to October 2023. Earlier roles include Customer Experience Representative at unobrush and Emergency Medical Dispatcher at the Scottish Ambulance Service. Carly has extensive experience in the aviation industry, having worked as a Flight Attendant with Flybe from August 2015 to March 2020 and with Jet2.com and Jet2holidays from 2012 to 2015, where additional responsibilities included Cabin Crew Recruiter and Head of Sales. Carly holds certifications in Mental Health First Aid and has completed various educational programs, including a Level I Certification for Trade Union Representatives and a NVQ in Cabin Crew. Carly is pursuing a degree at the University of the West of Scotland, which began in 2010.
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