Ivo Benson Fernandes has a diverse professional background with extensive experience in customer service and lead generation. Currently serving as a Lead Gen Associate at Datamatics Business Solutions Ltd. since January 2020, Ivo previously held roles as a Customer Relations Advisor at Tech Mahindra from January 2016 to November 2019, and as a Customer Service Professional at Sitel from February 2011 to February 2014. Earlier career positions included Customer Service Representative at The Minacs Group from December 2009 to February 2011, and Gamer Jockey at both Zapak Digital Entertainment Limited and Sify Iway from August 2007 to August 2007 and February 2005 to August 2007, respectively. Ivo's educational background includes completing the Senior Secondary Examination and Secondary School Examination at L V S Secondary & Senior Secondary School in Indiranagar, Bangalore.