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Maria E. Tena has extensive experience in customer success leadership, particularly within the SaaS industry. They began their career as an Education Tutor working freelance from 2010 to 2012, and subsequently held various roles, including Event Planner for the Malofiej Awards and Corporate Communications at Ogilvy Public Relations. Maria has served in significant positions such as Client Success Director at Datamaran and Manager, Customer Success & Growth at Brandwatch, where they focused on enhancing client relationships in North America. Currently, they are pursuing degrees in Advertising and Public Relations at Universidad de Navarra and in Marketing & Information Design and Corporate Communication at Bentley University.