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Ieva Karčiauskė is a Senior Officer - Service Delivery Specialist at Danske Bank, where they have contributed to various initiatives focused on operational excellence and people development since 2023. Previously, they held multiple Service Delivery roles at Danske Bank from 2019 to 2020. Ieva is a graduate of Mykolas Romeris University, studying Public Administration, and holds a Professional Bachelor's Degree in Food Science from Vilniaus Kolegija/University of Applied Sciences. As a People Development ambassador and LEAN supporter, Ieva emphasizes flexibility, collaboration, and idea generation in their work.