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Enrique de la Sierra is an energetic leader with over 24 years of experience in the field service and customer support sector. With a strong focus on customer satisfaction and a commitment to continuous improvement, they have held key positions at Abbott, including National Service Manager and General Manager of Global Customer Service and Support. Currently, they serve as the Senior Director of Field Service and Customer Support at Danaher Corporation. Enrique has enhanced their expertise through education in Service Management and Lean Six Sigma, emphasizing a data-driven approach to leadership and team empowerment.