Sante Williams currently serves as a Technical Support Specialist at Daimler Truck North America, starting in March 2024, where responsibilities include resolving technical issues for 10-20 customers daily, leading to a 95% satisfaction rate and significantly reducing resolution time for priority incidents. Prior experience includes a role as a Sales Development Specialist at CourseCareers, where Sante developed effective outreach strategies and conducted market research to better understand client needs. Earlier work as a Grocery Clerk at Fred Meyer involved direct customer engagement and issue resolution, enhancing the shopping experience for patrons. Sante holds a graduate degree in Information Technology from CompTIA Tech Career Academy and an Associate's degree in Specialized Sales from CourseCareers, along with a high school diploma in Business Administration from Clackamas High School.
This person is not in the org chart
This person is not in any offices