The relationship between companies and travelers is changing and we understand our travelers are your employees. CWT helps organizations deliver a travel program that engages employees.

Hotels & Hospitality

Travel & Leisure

CWT's headquarters in Minnetonka, MN, United States

Patrick Andersen

Denise Harman

Erica Antony

Raphaël Pasdeloup

Laura Watterson

Doug Anderson

James Shepherd

Firas Dakkak

Andrew Gunnels

Lian Goldstein

Christine Meagher

Kelly L. Kuhn

Lauren Aste

Julia Kou

John Pelant

The Customer Experience Management team at CWT is focused on enhancing the traveler experience by ensuring seamless interactions between organizations and their employees during the travel process. They work to optimize customer success through strategic partnerships, service design, and operational excellence, while gathering insights to drive continuous improvement in travel programs. This team collaborates with various stakeholders to align services with client needs, fostering engagement and satisfaction among travelers.

Customer Experience Management

The Information Technology & Development team at CWT is responsible for designing, implementing, and maintaining advanced technological solutions that enhance the travel experience for employees. This team focuses on ensuring robust IT security, developing software applications, managing cloud infrastructures, and optimizing end-user technology. Through collaborative efforts in incident response and infrastructure development, they drive innovation and support seamless travel program delivery within the organization.

Information Technology & Development

The Leadership Team at CWT drives the strategic vision and operational excellence of the company, ensuring that travel programs effectively engage employees while addressing the evolving needs of organizations and travelers. Comprising key executives from various disciplines, this team collaborates to enhance customer experience, integrate innovative technologies, forge strategic partnerships, and maintain legal and human resources compliance, ultimately positioning CWT as a leader in the dynamic travel landscape.

Leadership Team

The Finance and Accounting team at CWT is responsible for ensuring the financial health and accuracy of the company’s operations. This includes financial planning and analysis, treasury management, tax compliance, and overall financial governance. By providing strategic insights and maintaining financial controls, the team supports the organization's mission to enhance travel programs for companies and their employees.

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CWT

Org chart

Teams

Customer Experience Management

Information Technology & Development

Leadership Team

Finance and Accounting

Offices

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CWT

Org chart

Teams

Customer Experience Management

Information Technology & Development

Leadership Team

Finance and Accounting

Offices

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