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Manuela Birner has a diverse background in IT compliance, information security, and client support, with experience at CVS Health as an IT Compliance Analyst and in various roles including Manager of Enterprise Information Security and Senior Analyst in Security Operations. Birner's prior experience includes serving as a Professional Services Analyst at Tuition Management Systems and a Client Support Representative at the same company, where responsibilities included executing production processes and providing client support. Additionally, Birner has a long tenure as a Group Fitness Instructor at the YMCA of Greater Providence and held a role as a Security Provisioning Access Administrator at Dell, focusing on data integrity and collaboration with auditors. Birner holds a Bachelor of Science degree in Computer/Information Technology Administration and Management from Rhode Island College and has furthered education at New Horizons Computer Learning Center.