Jim Pisello is a seasoned IT Analyst and the Director of Solution Consulting at Crossfuze, specializing in ServiceNow solutions, presales consulting, and implementation. Previously, they worked as a Business Systems Analyst at Eastman Kodak, where they led a global team in maintaining the Service-now ITSM platform for over 40,000 users. Jim has also held various roles in emergency medical services, including Emergency Medical Technician positions at the Pittsford Volunteer Ambulance and managed training and operations at the Perinton Volunteer Ambulance Corps. They received a BA in Medieval British Culture from the University of Rochester.
Location
Fairport, United States
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