James Heddleson is a seasoned professional with extensive experience in consulting and management, particularly in the financial services and technology sectors. Currently serving as a Senior Consultant at Croixstone Consulting, James focuses on Cyber Security and Identity and Access Management risk management. Prior roles include Group Operations Manager at U.S. Bank, where James led a 50-person application development team and implemented lean process design and automation, and multiple executive positions at Bank of America, encompassing responsibilities in operational risk governance, credit risk portfolio management, and product development. With a solid foundation in engineering, evidenced by a Ph.D. from Penn State University and ongoing postgraduate studies in Artificial Intelligence at The University of Texas at Austin, James combines technical expertise with strategic leadership to drive innovation and transformation across various industries.
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