Juan Cuéllar is an experienced professional with a robust background in operational excellence, sales performance, and customer experience. Currently serving as COO at Creditea México, responsibilities include overseeing operational processes and enhancing customer interactions. Previous roles include Head of Operations and Customer Experience at DiDi and DiDi Pay Operations Manager at Cabify. Notably, as Managing Director LatAm at Mondia Media Group GmbH, Juan led significant business development efforts and service expansions across Latin America. Earlier experience includes roles in business development and management at Neomobile and other organizations. Juan holds an MSc in Management, Economics, and Industrial Engineering from Politecnico di Milano and a degree in Industrial Engineering from Universidad La Salle, A.C.
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