Credit First National Association offers credit solutions to consumers for tire and automotive care.

Automotive

Credit & Debit Cards

Finance

Credit First National Association

Credit First National Association's headquarters in Cleveland, OH, United States

Brian Zempel

Michael Emery

Shannon Seiler

Jason Pfeffer

Nate Dobson

Stacey Harper

The Compliance and Risk Management team at Credit First National Association ensures that the company adheres to legal standards and internal policies, while effectively managing and mitigating risks. They conduct audits, oversee fraud prevention, manage third-party risks, and develop strategies to maintain regulatory compliance across all credit solutions provided for tire and automotive care.

Compliance and Risk Management

The Information Technology team at Credit First National Association develops and maintains software applications, ensuring their functionality and security for credit solutions. They handle system architecture, conduct meticulous manual and automated testing, and provide platform support and services, ensuring robust IT infrastructure for seamless consumer credit experiences.

Information Technology

The Credit and Delinquency Services team at Credit First National Association manages and oversees the credit granting process and handles delinquent accounts. This team ensures effective credit operations, facilitates recovery of overdue payments, and provides tailored support for consumers facing payment challenges in the tire and automotive care industry.

Credit And Delinquency Services

The Marketing Team at Credit First National Association develops and implements strategies to promote credit solutions for tire and automotive care. This includes digital marketing campaigns, customer relationship management (CRM) enhancements, new product development, creative services, and advertising and promotions. The team aims to boost brand awareness, engage customers, and drive sales growth.

Marketing Team

The Analytics and Reporting Team at Credit First National Association is responsible for analyzing customer data, generating insights, and producing comprehensive reports to drive strategic decision-making. Leveraging advanced analytics, CRM insights, and sales operations expertise, the team enhances credit solutions and customer engagement for tire and automotive care services.

Analytics and Reporting Team

The Strategic Account and Customer Experience Team at Credit First National Association focuses on maintaining and enhancing key partnerships, particularly with Bridgestone, and improving customer interactions and satisfaction. They oversee strategic account management to drive business growth and ensure a seamless credit solution experience for tire and automotive care consumers.

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Credit First National Association

Org chart

Teams

Compliance and Risk Management

Information Technology

Credit And Delinquency Services

Marketing Team

Analytics and Reporting Team

Strategic Account and Customer Experience Team

Offices

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Credit First National Association

Org chart

Teams

Compliance and Risk Management

Information Technology

Credit And Delinquency Services

Marketing Team

Analytics and Reporting Team

Strategic Account and Customer Experience Team

Offices

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