Joy Roqueta R. is an experienced IT Team Lead at Crawford & Company, possessing a strong background in Information Technology Service Desk operations. They have a Bachelor of Science in Information Technology, specializing in Computer Programming, from the University of San AgustÃn. Joy has held various roles in the industry, including IT Assistant at Massive Dynamics Co. Ltd and IT Consultant/Helpdesk for Seven Seven Corporate Group, where they supported major clients like JPMorgan Chase & Co. and CEVA Logistics Corporation. Throughout their career, they have developed expertise in databases, DNS, remote desktop support, and server management.
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