Karen Sparks is a seasoned professional with extensive experience in customer service and operations management within the automotive industry. Currently serving as the Director of the Customer Experience Center at Crash Champions since August 2022, Karen previously held significant roles at Service King Collision, including Manager of Care Center Operations and Team Performance Coach for the Tow Department from October 2019 to September 2022. Additionally, Karen was a Managing Partner at Area Wide Auto Glass for over two decades, from February 1999 to October 2019, where responsibilities included overseeing business operations and customer relations.
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