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Kiran Pedduri is a seasoned Staff Engineer specializing in Technical Services, with expertise in ITSM and Agile methodologies. They have extensive experience in application development within the computer software industry, particularly with Atlassian products such as JIRA and Confluence. Kiran's past roles include Associate Engineer at Virtusa, Application Development Engineer and Senior Application Development Engineer at EFI, and Staff Engineer at Western Digital, where they led various initiatives including CI/CD processes and JIRA workflow standardization. Currently, they serve as a Senior Atlassian Consultant at Cprime, Inc, focusing on enhancing customer user experience and optimizing development workflows. Kiran holds a B.Tech degree from Jawaharlal Nehru Technological University and a diploma in Web Component Development from NIIT.