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Keith Phipps is a proven people leader and team builder with 20 years of experience in the IT Operations industry, including 13 years focused on IT Infrastructure and Operations Management. They have a track record of successfully leading the design, development, and delivery of complex systems while fostering diverse, high-performing engineering teams through honesty, transparency, and empathy. Currently, Keith serves as the Sr. Manager of Systems Engineering for Government Systems at CoverMyMeds, after previously holding senior roles at Lowe's Companies, Inc. and McAfee. Keith emphasizes both technical skill development and the importance of "soft skills" in communication, advocating for a cohesive team culture that aligns with organizational values. They hold an AS in Media Integration Technology from Fayetteville Technical Community College.