John Chai holds a Bachelor's Degree in Chemistry from the University of Maryland College Park and a Master's Degree in Chemical Engineering from Columbia University. They worked at Procter & Gamble as a Reliability Engineering Analyst and later as a Reliability Engineering Leader, and then served as a Senior Supply Chain Data Scientist/Replenishment Leader. John has experience at Amazon, where they held several roles including Sr. Instock Manager and Operations Manager. Currently, John is the Director of Process Engineering at Coupang, beginning in 2025.
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