Wendy Franzese serves as the Interim Assistant Director for Housing Operations at Cornell University, a position held since January 2003. In this role, Wendy has been instrumental in supporting COVID-19 initiatives, housing projects, and customer service strategies, while managing Housing Coordinators and overseeing room assignments and billing. With a background as Strategic Project Manager for Student & Campus Life, Wendy maintains focus on departmental priorities and project management across various service delivery teams. Additionally, experiences as Functional Lead and Team Lead for COVID-19 Student Support highlight Wendy’s adaptability to evolving challenges, leveraging platforms such as Salesforce and DailyCheck for compliance tracking. Wendy's earlier career includes diverse roles in telecommunications, program coordination, and volunteer management, complemented by multiple eCornell certificates in leadership and HR. Wendy holds a Bachelor of Science in Business Administration from the University of North Carolina at Greensboro.
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