Founded in 2019, Connect Fibre is a community-minded full fibre network operator and broadband provider. Led by a passionate team of broadband experts, Connect Fibre is on a mission to bring flawless full fibre broadband and Wi-Fi to the communities that need it. All packages adopt guaranteed symmetrical speeds, Wi-Fi 6 routers, fair pricing withno hidden fees or mid-contract price increases; and exceptional support from a UK-based call centre.

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Connect Fibre

Connect Fibre's headquarters in London, United Kingdom

This department oversees the planning and execution of building projects to ensure timely and efficient delivery.

Construction Management

The Engineering Team at Connect Fibre is responsible for designing, building, and maintaining the company’s full fibre network infrastructure. This team encompasses a diverse range of roles, including fibre network design, installation, civil engineering, and quality assurance, ensuring that communities receive reliable and high-speed broadband service. They work collaboratively to implement innovative solutions and conduct ongoing improvements to deliver exceptional connectivity and customer satisfaction.

Engineering Team

The Sales and Marketing Team at Connect Fibre is responsible for driving customer engagement and growth through targeted marketing strategies and effective sales initiatives. They work collaboratively to promote the company's competitive broadband offerings, manage customer relationships, and ensure exceptional service delivery. By leveraging digital marketing, telesales efforts, and stakeholder engagement, the team aims to expand Connect Fibre’s footprint in the community while maintaining a strong focus on customer satisfaction.

Sales and Marketing Team

The Operations Team at Connect Fibre is dedicated to ensuring the seamless execution of broadband service delivery. Comprised of diverse roles ranging from network planners and surveyors to logistics and installation supervisors, the team oversees the entire process—from designing and building fibre networks to coordinating timely installations. Their focus on quality control and efficient resource management helps maintain the high standards of service that Connect Fibre promises to its communities.

Operations Team

The Customer Service and Support Team at Connect Fibre plays a crucial role in ensuring a seamless experience for customers. This team manages inquiries, coordinates installations, and supports new builds, all while maintaining a focus on exceptional service through a dedicated UK-based call centre. Their efforts ensure that customers receive reliable information and assistance, reinforcing Connect Fibre's commitment to community-focused, transparent broadband services.

Customer Service and Support Team

The Leadership Team at Connect Fibre is responsible for steering the company’s strategic vision and operational efficiency. Comprising experts from diverse areas including technology, finance, and operations, they collaboratively guide initiatives to deliver high-quality fibre broadband services, ensure financial sustainability, and foster community engagement. Their focus is on innovation, customer satisfaction, and maintaining the company’s commitment to transparent pricing and exceptional support.

Leadership Team

The Procurement and Financial Management Team at Connect Fibre is responsible for optimizing the company’s purchasing processes and financial operations. They strategically source goods and services, manage supplier relationships, and ensure cost efficiency, while also overseeing budgeting, forecasting, and financial analysis to support the company's growth and community-focused mission. Through effective financial management, they help maintain fair pricing and transparency for customers, contributing to Connect Fibre's reputation for reliability and exceptional support.

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People (3)

Jobs (0)

Other teams

Engineering Team

Sales and Marketing Team

Operations Team

Customer Service and Support Team

Leadership Team

Procurement and Financial Management Team

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People (3)

Jobs (0)

Other teams

Engineering Team

Sales and Marketing Team

Operations Team

Customer Service and Support Team

Leadership Team

Procurement and Financial Management Team

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