The CAO is an organization created to support condominium communities and contribute to condominium living in Ontario. The organization provides a variety of services and resources including information regarding the rights and responsibilities of condominium owners, residents and boards, mandatory training for condominium directors, self-help tools and guided steps for solving
common issues and Canada’s first fully online tribunal, the Condominium Authority Tribunal (CAT), currently legislated to resolving records-related disputes.

L’Office ontarien du secteur des condominiums (OOSC) est organisme crée pour aider les communautés condominiales et contribuer à la vie en condominium en Ontario. L’organisme offre une gamme de services et de ressources, y compris de l’information sur les droits et responsabilités des propriétaires, des résidents et des conseils d’administration de condominiums; une formation obligatoire destinée aux administrateurs de condominiums, des outils d’auto-assistance et une assistance guidée pour traiter les problèmes courants, ainsi que l’accès au premier tribunal canadien entièrement en ligne, le Tribunal de l’autorité du secteur des condominiums (TASC), qui est autorisé à résoudre tous les différends en rapport avec les dossiers.

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Condominium Authority of Ontario

The Toronto office focuses on governance, technology solutions, and policy development for various sectors in Canada.

Toronto

Condominium Authority of Ontario's headquarters in -, Canada

The Analytics and Design team at the Condominium Authority of Ontario leverages data analysis, quality assurance, and user-centric design to enhance the services and resources provided to condominium communities. This team focuses on understanding user needs, ensuring platform reliability, and optimizing the user experience through data-driven insights and innovative design solutions.

Analytics and Design

The Information Technology team at the Condominium Authority of Ontario is responsible for developing, managing, and securing the organization's digital infrastructure. This includes maintaining the CAO’s CRM systems, such as MS Dynamics 365, ensuring data integrity and cybersecurity, supporting the fully online Condominium Authority Tribunal, and developing self-help tools and other online resources to aid condominium communities in Ontario.

Information Technology

The Board of Directors at the Condominium Authority of Ontario (CAO) oversees the strategic direction and governance of the organization. Their duties include ensuring the CAO fulfills its mission to support condominium communities, monitoring its financial health, and providing guidance on policies and initiatives. The Board ensures that CAO services, such as training for condominium directors and the Condominium Authority Tribunal, meet the needs of Ontario's condominium residents and stakeholders.

Board of Directors

The Communications and Policy Team at the Condominium Authority of Ontario is responsible for developing and implementing strategies that effectively communicate the organization's services, initiatives, and policies to various stakeholders. This includes creating informative content, engaging with the condominium community through outreach efforts, and analyzing policies to ensure alignment with legislative requirements. The team aims to enhance public understanding of condominium living, rights, and responsibilities while supporting the overall mission of the CAO.

Communications and Policy Team

The Information Services team at the Condominium Authority of Ontario (CAO) is responsible for providing crucial guidance and support to condominium communities. They deliver accurate and timely information on the rights and responsibilities of condo owners, residents, and boards. The team also develops educational materials, self-help tools, and assists users in navigating the Condominium Authority Tribunal (CAT) for dispute resolution. Their work ensures that individuals and condo boards have the resources needed to make informed decisions and resolve common issues efficiently.

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Other teams

Information Technology

Board of Directors

Communications and Policy Team

Information Services

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People (5)

Jobs (0)

Other teams

Information Technology

Board of Directors

Communications and Policy Team

Information Services

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