Comms-care, an Ingram Micro company, is the UK’s leading strategic service partner to the IT channel community, committed to delivering better outcomes for partners and empowering growth through streamlined channel-only IT solutions.

Our partners trust us to provide resources and specialist expertise when they need it, enabling them to skill up or scale quickly and easily. A seamless extension to the team, we work with partners towards a common goal, identifying the business and technical challenges that they and their end user customers face, then working collaboratively to find the solution that fits. Whatever the project, we have the skills and specialist expertise to add real value to customer relationships and help unlock new opportunities. 

We offer a full range of services across the whole IT spectrum; from pre-sales and professional services to managed services and maintenance support.  

To find out more visit www.comms-care.com or call us on +44 (0) 870 2644303.


IT Management

IT Services

Technology

Telecommunications

Comms-care

Comms-care's headquarters in Northwich, United Kingdom

The Sales and Account Management team at Comms-care focuses on building and maintaining strong relationships with partners and end-user customers. They identify business and technical challenges, develop tailored IT solutions, and ensure successful project delivery. This team acts as the primary liaison between clients and Comms-care, enhancing customer satisfaction and driving business growth.

Sales and Account Management

The Field and Network Engineering Team at Comms-care is responsible for delivering high-level technical support and complex network solutions to our IT channel partners and their end-users. This team of skilled engineers ensures seamless onsite and remote services, from troubleshooting and resolving technical issues to implementing sophisticated network infrastructures. Their expertise empowers partners to effectively manage, maintain, and scale their IT operations, contributing to the successful completion of diverse projects and fostering robust customer relationships.

Field and Network Engineering Team

The Sales and Operations Team at Comms-care collaborates to drive sales growth and streamline operational efficiency. The team identifies business and technical needs of partners and end users, providing expert pre-sales support, managing service-related sales operations, and maintaining customer relationships. Their goal is to enhance customer satisfaction and unlock new business opportunities through tailored IT solutions.

Sales and Operations Team

The Human Resources team at Comms-care is dedicated to attracting, developing, and retaining top talent to sustain business growth and partner success. This team is responsible for strategic workforce planning, managing recruitment processes, employee relations, and ensuring a supportive and engaging work environment. They act as a critical support system, aligning HR initiatives with business goals to deliver exceptional service and expertise within the IT channel community.

Human Resources

The Service and Support Team at Comms-care ensures the seamless delivery of IT solutions by providing comprehensive assistance and expertise. The Field Service Manager oversees on-site support and maintenance, ensuring timely resolution of technical issues. The Service Desk Analyst serves as the first line of support, addressing and triaging client inquiries and incidents efficiently. The Service Assurance Manager ensures compliance with service level agreements (SLAs) and continuous improvement of service quality to meet and exceed partner expectations. Together, they work collaboratively to empower growth and add value to customer relationships.

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People (5)

Jobs (0)

Other teams

Field and Network Engineering Team

Sales and Operations Team

Human Resources

Service and Support Team

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People (5)

Jobs (0)

Other teams

Field and Network Engineering Team

Sales and Operations Team

Human Resources

Service and Support Team

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