Claire James is an energetic professional with over 20 years of experience in financial services, focusing on global transformation programs, regulatory change, and technology operations. Currently serving as the Executive Manager for Technology Delivery & Operations at Commonwealth Bank, Claire leads diverse teams and oversees strategic initiatives to enhance performance and workforce planning. Previously, Claire held significant roles at institutions like RBS and Deutsche Bank, where they managed large-scale change programs and operations. Claire's passion for colleague development and diversity has seen them successfully guide teams of hundreds, demonstrating a talent for bringing order to complex environments. Claire is a graduate of the University of Sydney with a Bachelor of Commerce.