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Ru B. is a skilled CRM Business Analyst at Otis Elevator Co. since November 2019, specializing in CRM Dynamics services and project lifecycle management using Azure DevOps, SQL, and PowerBI. Prior experience includes roles as an intern at Valyant AI, where Ru conducted system testing and data visualizations, and as an eCommerce Business Analyst for PetsGlory, focusing on market data analysis and strategy development. Ru also volunteered as External Communications Manager for Project Management Without Borders, overseeing marketing strategies and team coordination in an Agile environment, and served as a Business Analyst for Pactic Media Concepts Pvt Ltd, contributing to lead generation and budget management. Ru holds a Master's degree in Management Information Systems from the University of Colorado Denver.