Cogent E Services is an Indian contact centre with all the features of call centre platform and CRM applications.

Outsourcing

Cogent E Services

Cogent E Services' headquarters in Noida, India

Gaurav Abrol

Abhinav Singh

Nitin Sahni

Ankush Arora

Jaspreet Singh Arora

Pranjal Kumar

Ajay Shankar

Deepak Singh

Deepak Singhal

The Operations Team at Cogent E Services is responsible for overseeing the day-to-day functioning of the contact center, ensuring service delivery meets quality standards, managing client relationships, optimizing operational efficiency, and spearheading training and development initiatives to maintain high performance across all call center and CRM activities.

Operations Team

The Management team at Cogent E Services oversees the strategic, operational, and financial functions of the company. This includes setting company goals, ensuring compliance with regulations, driving business development, optimizing processes, managing corporate affairs, and supporting human resources initiatives to foster a productive workplace.

Management

The Leadership Team at Cogent E Services is responsible for setting the company’s strategic direction, overseeing operational efficiency, and driving growth initiatives. Comprising key executives like the Managing Director, CEO, and COO, the team collaborates to enhance the contact center's performance and ensure alignment with customer relationship management goals, while fostering a culture of innovation and excellence throughout the organization.

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Cogent E Services

Org chart

Board & advisors

Teams

Operations Team

Management

Leadership Team

Offices

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Cogent E Services

Org chart

Board & advisors

Teams

Operations Team

Management

Leadership Team

Offices

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