City Relay is one of London’s leading short let property management services companies, founded in 2015 to help residential property owners in Central London who wish to rent out their properties, primarily for a short time, and to provide services to manage the process. City Relay prides itself on having in-depth local knowledge of the areaswithin which it operates. We are the only property management company to provide special Reception Spaces, where face-to-face advice and guidance to residential property owners and their guests is provided. This is a totally unique concept in the short-term letting industry. There is an increasing trend in London for residential property owners to recognise the opportunity of realising value from their home asset, in circumstances where they may be going away for a while, thinking of selling their property, or just wishing to earn some extra money. City Relay is a pioneer with industry-leading knowledge of the London marketplace - matching homeowners and their properties with suitable guests, and providing them with support services such as housekeeping, maintenance and 24/7 guest support almost akin to hotel concierge services

Hotels & Hospitality

Property Management

Travel & Leisure

City Relay

City Relay's headquarters in London, United Kingdom

This department focuses on managing and enhancing the overall experience of guests throughout their interactions with the organization.

Customer Experience

The Operations Team at City Relay is responsible for ensuring a seamless and efficient property management experience for both homeowners and guests. They handle the onboarding of new properties, manage logistics and maintenance tasks, and provide face-to-face interactions through Greeters. Additionally, they oversee housekeeping, handle repairs, and offer 24/7 guest support, emulating hotel-like concierge services to deliver exceptional service standards.

Operations Team

This department manages the organization's financial planning, analysis, and reporting to ensure fiscal health and accountability.

Finance Department

The Sales and Account Management Team at City Relay is responsible for forging and nurturing relationships with new and existing property owners in Central London. They handle the acquisition of new accounts, optimize property occupancy rates, and ensure client satisfaction through continuous management and support. By leveraging their deep local expertise, they aim to maximize the rental income for property owners while maintaining high standards of guest services.

Sales and Account Management Team

This department focuses on maintaining client relationships and ensuring customer satisfaction through effective account oversight.

Account Management

This department oversees the administration and management of real estate properties.

��

People (0)

Jobs (0)

Other teams

Operations Team

Finance Department

Sales and Account Management Team

Account Management

Property Management

��������

People (0)

Jobs (0)

Other teams

Operations Team

Finance Department

Sales and Account Management Team

Account Management

Property Management

��