Our Vision:
To be the premier provider of financial services in the markets we serve.

Our Mission:
The mission of Citizens National Bank is to provide a positive and distinctive banking environment by exceeding Our Clients'​ expectations with every interaction; serving Our Communities with an unwavering commitment, economically or otherwise, as a proud corporate citizen; ensuring Our People have the opportunity to grow personally and professionally; and providing Our Shareholders the benefits and rewards of ownership through enhanced enterprise value.

Our Promises:
We believe that listening is critical to understanding. We want to clearly understand your needs and concerns in order to ensure we serve you effectively. We want to help you achieve your financial goals and be a financial partner for you and your family. We promise to listen with the intent to understand so that our service exceeds your expectations.

We believe in servant leadership. We understand that when communities thrive, everyone has an opportunity to succeed. Because you entrust CNB as your financial partner, we are able to serve our communities through charitable giving, volunteering and involvement in community initiatives, as well as, lending that supports economic growth.  Supporting our community is a fundamental part of our mission – a mission that requires us to put our values into action and make a difference. We promise to strive to make a difference and support our communities to ensure they continue to flourish. 

Innovation is not limited to the large tech companies of the world. In fact, we constantly evaluate our technology and processes to ensure your information is safe and secure. We also evaluate how our products and services are delivered to you in an effort to make sure we provide a great experience whether it is on your mobile device, home computer or in one of our branches. We promise to seek innovative, responsible solutions that provide a personalized banking experience.

Banking

Finance

Citizens National Bank

Citizens National Bank's headquarters in Sevierville, TN, United States

This department manages mortgage lending operations and oversees loan origination processes.

Mortgage Lending

The Leadership Team at Citizens National Bank is responsible for setting the strategic direction and vision of the organization, ensuring alignment with its mission and values. This team fosters a culture of servant leadership, prioritizing community engagement and commitment to client satisfaction, while driving innovation in banking practices. Through collaborative decision-making and effective management, they enhance enterprise value and support the professional growth of employees, ultimately contributing to the bank’s success and its role as a trusted financial partner in the community.

Leadership Team

The Banking Operations team at Citizens National Bank is responsible for ensuring smooth and efficient day-to-day branch functions while delivering exceptional customer service. This team manages banking transactions, oversees branch performance, and supports sales initiatives to foster client relationships. By prioritizing innovative solutions and effective communication, they uphold the bank's commitment to exceeding client expectations and contributing to the community’s economic growth.

Banking Operations

The Loan and Credit Services team at Citizens National Bank is dedicated to facilitating financial growth for individuals and businesses by expertly managing the loan approval process. This team specializes in assessing creditworthiness, providing mortgage options, and delivering personalized lending solutions that align with clients' needs. Committed to exceptional service, they strive to exceed client expectations while fostering community investment through responsible lending practices.

Loan and Credit Services

The Credit and Risk Management team at Citizens National Bank is responsible for assessing and managing the creditworthiness of borrowers, ensuring sound lending practices, and identifying potential financial risks. This team develops and implements policies and guidelines that not only protect the bank's financial interests but also support responsible lending, fostering economic growth within the community. They play a crucial role in monitoring loan performance and compliance, helping to maintain a balance between business objectives and risk management.

Credit and Risk Management

This department manages the operations and services of retail banking branches, ensuring customer satisfaction and compliance with banking regulations.

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People (2)

Jobs (0)

Other teams

Leadership Team

Banking Operations

Loan and Credit Services

Credit and Risk Management

Retail Banking

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People (2)

Jobs (0)

Other teams

Leadership Team

Banking Operations

Loan and Credit Services

Credit and Risk Management

Retail Banking

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