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Heather Mackenzie is a business and financial services leader specializing in digital transformation and marketing automation. Currently serving as Vice President - Omni-Channel Decision Engine Product Owner at Citi, Heather previously held roles at People's United Bank, where they focused on driving digital innovation and optimizing marketing technologies. An Amherst College student pursuing a Bachelor of Arts in Psychology, Heather is a passionate learner dedicated to continuous improvement and has worked with notable brands, including Marketo, Adobe, and Salesforce. Their strengths include being a Learner, Achiever, and Analytical thinker, as identified through the Gallup CliftonStrengths® Assessment.