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Tom Heffron, CISSP, is currently the Team Lead Manager and Site Reliability Engineer for Threat, Detection, and Response at Cisco. With over 20 years of experience in IT and 12 years specifically in cloud and cybersecurity, Tom has built a robust career as a problem-solver adept in both offensive and defensive cybersecurity strategies. Tom has previously held key technical and leadership positions at various organizations, including Multi Service and Valiant Solutions, where they excelled in managing IT operations and implementing security systems. Tom's educational background includes a Bachelor's Degree in Computer Science from the University of Missouri-Kansas City, along with numerous industry certifications such as CISSP and multiple SANS/GIAC credentials.