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Simon Hill is currently the Director of Customer Success at Cisco, where they lead a newly formed team in the Middle East and Africa region, focusing on driving profitable growth through customer success initiatives. Prior to this role, Simon served as the Director of Business Development for Cisco in the Middle East and Africa and held various positions within Cisco, including Client Services Executive and Global Service Account Manager. Simon started their career at ICL Fujitsu as a Service Manager and later worked at Capgemini as a Service Management Consultant, where they provided consultancy for notable clients. Simon's educational background includes studies at Castlebrook High School and Stand College.