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Alex Levin is currently the Director of Site Reliability at Cisco Secure Workload, where they manage a global team responsible for customer support and operational efficiency of cloud and on-prem services. Previously, they held leadership roles at companies such as Salesforce and Sumo Logic, focusing on site reliability engineering. Alex's career includes founding and managing initiatives at TimeDb.com and The Comparator, as well as experience in project management and engineering at A9.com and Merck. They hold a Bachelor of Science in Computer Science from the Georgia Institute of Technology.