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Samantha Baumhart (Berns) is currently the Director of Sales Market Operations and Client Experience, leading a national team of 200 sales operations professionals. Previously, they served as Presale Operations Regional Assistant Director at Cigna, where they directed a team focused on proposal processing and talent development. With experience as Chief of Staff for the Midwest Market and Senior Manager of Customer Experience and Retention, Samantha has driven significant business impact and growth. They also have a background in research and public health, having worked at the Johns Hopkins Bloomberg School of Public Health and The Lewin Group. Samantha is pursuing a Master of Science in Public Health and holds a Bachelor of Arts in Public Health Studies from Johns Hopkins University.