Hania Ratyńska is a Performance and Talent Consultant at Centrica, where responsibilities include enhancing internal performance enablement processes through technology and AI integration. Previous roles at Centrica involved leading digital communication strategy, managing a customer service team, and resolving business customer inquiries. Early career experiences encompass a variety of customer service roles, including Front of House Advisor at Parklands Leisure Centre, Waitress at Tipu Sultan Restaurant, and Live-in Nanny for a British family, which enhanced skills in communication, organization, and multitasking. Hania also holds a BA degree in Human Resource Management from the University of Leicester, complemented by a minor in Advanced French.
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