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Connie Grant is an accomplished professional currently serving as the Head of Ecommerce at Centrica, a position held since October 2019. In this role, Connie is responsible for overseeing digital sales related to engineer appointment bookings and managing site-wide eCommerce initiatives. Leading a team of six product owners and UX designers, Connie focuses on maximizing profit and enhancing customer numbers through a strategic digital approach. Previous roles at Centrica include Senior Product Owner and Product Owner, where Connie successfully developed and relaunched digital experiences, significantly increasing customer lifetime value. Other positions have included Innovation Delivery Manager and Business Leadership Graduate, where Connie honed project management and product development skills. Connie's leadership experience extends to serving as President of Exeter RAG, where significant charity fundraising was achieved. Academic credentials include a degree from the University of Exeter.