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CJ Richards is a Senior Business Process Improvement Manager at Centene Corporation, where they lead initiatives to enhance operational efficiency. They previously held roles at Arkansas Children's as a Process Improvement Project Manager and as Director of Performance Excellence at CHI St. Vincent, focusing on clinical outcomes and patient experience. CJ started their career as a Physician Interviewer and Mentor at PracticeMatch, where they developed leadership and training skills. CJ earned an MBA in Strategic Management from the University of Missouri-Saint Louis and a B.A. in Economics and Business from Hendrix College.