Karen Lau serves as the Head of Technology PMO at CelcomDigi, managing IT and Network programs and a team of program and project managers since December 2022. Previously, Karen held various leadership roles at Digi Telecommunications, including Program Director, where responsibilities involved overseeing the Digital Business Support System Program and leading a team of 580 members. Additional roles included Head of Transformation & Governance and Head of Managed Services, Infrastructure Planning and Operations, focusing on IT transformation, governance, and operational excellence. Karen's early career included positions at atQuest, eBworx Berhad, and AmInvestment Bank, showcasing extensive experience in project management and consultancy. Karen holds a Master's Degree in Computer Science/Information Technology from Universiti Malaya.
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