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Robert Bauer is a senior IT and Salesforce program leader with over 18 years of experience delivering scalable SaaS solutions across high-growth tech companies and large enterprises. Currently serving as the Director of Enterprise Applications – Lead to Cash at CDK Global, they previously led significant programs at ServiceTitan, where they drove an agile transformation that enhanced delivery velocity by 20% and maintained exceptional stakeholder satisfaction. Bauer has built and managed inclusive, high-performing teams, and has expertise in bridging business needs with platform capabilities, particularly in complex Salesforce environments. They have also played pivotal roles in numerous organizations, guiding high-impact initiatives and strategic implementations that resulted in substantial cost savings and efficiency gains.